Full description of the file
Download the script of customer support software as a ticket
Today, in this post, we have prepared a sample script of customer support software as a ticket for you, dear users of the Magic File website.
The script is customer support software in the form of a ticket, email management and help center with the ability to host a person who does not need coding knowledge or server to set up.
It can automatically convert emails into ticket / reply and send representative replies from support software as emails. Customers can also create tickets and respond directly from the site.
Sample images at script time
- AnnouncementsReceive notifications via email, browser or mobile about various events, including new tickets, new replies, dedicated tickets and more.
- Easy to install- Install easily and without coding knowledge or server in minutes with our installer and documentation.
- reportsAutomatically generates reports on tickets, searches, article visits, and more.
- High performance- It is lightweight and has fast light performance and screen load time outside the box.
- Knowledge base managementOrganize your knowledge base using categories and tags, create articles with a powerful html editor.
- Appearance Editor- Change colors, images and text. Manage menus, SEO tags and more with a live preview using the powerful Appearance Editor.
- Translation ready- You can easily translate from the management area without the need for third-party programs or configuration files.
- Responsive- Fully responsive and scalable to the size of any device.
- open source- You will receive a completely unencrypted and unambiguous source code, so you can modify it (or hire a freelancer to do it for you any way you want).
- Lifetime license- Pay once and get a lifetime license. There is no duplicate cost.
- Documentation- In-depth offline documentation included. Explains everything from installation to many features.
- Social login- Allows users to log in with popular third-party sites (Facebook, Twitter, Invato, Google).
- professional design- Perfect pixel design based on Google material design instructions.
- SearchPowerful search with multiple integrated providers, including elasticsearch, algolia, mysql and more.
- Rich text editor- The ticket body uses a rich text editor, which allows file upload, code formatting, inline images, ready-made answers, links, cancel / re-drafts, and more.
- Dark mode- Has pre-made light and dark themes. You can customize them completely or add new themes through the appearance editor.
- User settings- Allow users to change common settings such as time zone, language, country and more.
- Roles- Flexible role system to assign users and representatives to teams, organizations, companies and more.
- Menu Editor-All site menus can be easily edited by dragging and dropping without any coding knowledge.
Administrator with full licenses:
- Email: email@example.com
- Password: admin123
Representative with limited licenses:
- Email: firstname.lastname@example.org
- Password: agent123
Customer with minimum license:
- Email: email@example.com
- Password: customer123
- PHP 7.2.5 or higher
- PDO extension (enabled by default)
- Php_fileinfo extension (enabled by default)
- MySQL database server.
- Design on Laravel framework
Dear user, you are offered a download.